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Frequently Asked Questions

Q: Who can I contact if I am having trouble installing or some other technical issue?

A:
Send e-mail to buffalowatch@buffalocounty.ne.gov. Make sure to include a detailed description of the problem you are having and your contact information so we can respond to your issue.

Q: What is BuffaloWatch Alert Desktop Application?

A:
BuffaloWatch Alert is a totally free, real-time weather and news headline application that resides on your desktop and keeps you posted on local current conditions, weather alerts, breaking news and news content. It provides animated national radar images that can be zoomed in and out.

With BuffaloWatch Alert you get immediate notification of weather warnings from the National Weather Service for Buffalo County. You will be informed of the latest breaking news. You get the local temperature, wind speed, wind direction, barometric pressure, humidity, and dew point from the from the reporting station in your area.
 

Q: Can I choose the location from which I get my current conditions, such as temperature?

A:
Currently, users may only select to receive data from the Kearney Municipal Airport.

Q: How often are weather conditions updated?

A:
Conditions such as temperature, wind, etc. are normally updated by the reporting station once every hour. On some occasions a report may not be issued by the station every hour in which case the temperature will remain the same until that reporting station provides an updated report. Warnings are issued immediately after release by the National Weather Service.

Q: What are the system requirements for installing BuffaloWatch Alert?

  • Windows XP, Vista, or 7
  • Internet Connection

Q: How large is the download for BuffaloWatch Alert? 

A: The first download is about 50 KB for the Weather Installer. The second download for the BuffaloWatch Alert application is about 3 MB in size.


Q: How do I install BuffaloWatch Alert?


A:
 Download the application to your desktop or other location you can remember. Once downloaded the installation should begin, if not, double click on the downloaded install file (Weather-Install.exe). The installation software will guide you as you install the application on your desktop.

Q: Why is the temperature in the Current Conditions display is wrong?

A:
The BuffaloWatch Alert requires that you be connected to the Internet. It does not require the use of a Web browser or email program but the connection to the Internet must be made.


Q: How much of my Windows system resources will be used?


A:
The BuffaloWatch Alert application will use approximately 12 MB of your system memory.


Q: What do I do if I have problems with BuffaloWatch Alert?


A:
Simply click on the Menu button in the BuffaloWatch Alert Current Conditions window and select Technical Support. Fill in the e-mail with your problem and someone will get back in touch with you as soon as possible. If you have problems before you complete your installation, simply email buffalowatch@buffalocounty.ne.gov.



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