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Buffalo
County, Nebraska >
Tools
& Resources >
BuffaloWatch
>
Help & Frequently asked
questions
Q:
Who can I contact if I am having trouble installing or some
other technical issue?
A: Send e-mail to buffalowatch@buffalogov.org.
Make sure to include a detailed description of the problem
you are having and your contact information so we can respond
to your issue.
Q:
What is BuffaloWatch Alert Desktop Application?
A: BuffaloWatch Alert is a totally free,
real-time weather and news headline application that resides
on your desktop and keeps you posted on local current conditions,
weather alerts, breaking news and news content. It provides
animated national radar images that can be zoomed in and out.
With BuffaloWatch
Alert you get immediate notification of weather warnings from
the National Weather Service for Buffalo County. You will
be informed of the latest breaking news. You get the local
temperature, wind speed, wind direction, barometric pressure,
humidity, and dew point from the from the reporting station
in your area.
Q:
Can I choose the location from which I get my current conditions,
such as temperature?
A: Currently, users may only select to receive data
from the Kearney Municipal Airport.
Q:
How often are weather conditions updated?
A: Conditions such as temperature, wind, etc. are
normally updated by the reporting station once every hour.
On some occasions a report may not be issued by the station
every hour in which case the temperature will remain the same
until that reporting station provides an updated report
[Warnings are issued immediately after release by the National
Weather Service.]
Q:
What are the system requirements for installing BuffaloWatch
Alert?
- Windows
95 SP1/98/ME/Win 2000/NT4 SP6/XP.
- 200
MHz Intel Pentium II processor or greater
- Internet
Connection
- 6 MB
hard disk space.
- 32
MB RAM
Q: How large is the download for BuffaloWatch Alert?
A: The first download is about 50 KB for
the Weather Installer. The second download for the BuffaloWatch
Alert application is about 3 MB in size.
Q: How do I install BuffaloWatch Alert?
A: To install the BuffaloWatch Alert application
simply Click Here and fill out
the registration form.
Submit
the registration form and download the application to your
desktop or other location you can remember. Once downloaded
the installation should begin, if not, double click on the
downloaded install file (Weather-Install.exe). The installation
software will guide you as you install the application on
your desktop.
Estimated
installation/download times:
- Cable
Modem/DSL/T1 - 2 to 4 minutes
- 56k
Modem - 9 to 12 minutes
- 28.8
Modem - 14 to 18 minutes
Q: Why is the temperature in the Current Conditions display
is wrong?
A: The BuffaloWatch Alert requires that you
be connected to the Internet. It does not require the use
of a Web browser or email program but the connection to the
Internet must be made. Users with dial-up modems may want
to stop and start the application as they use the Internet
on their computer for current information.
Q: How much of my Windows system resources will be used?
A: The BuffaloWatch Alert application will
use approximately 12 MB of your system memory.
Q: What do I do if I have problems with BuffaloWatch Alert?
A: Simply click on the Menu button in the
BuffaloWatch Alert Current Conditions window and select Technical
Support. Fill in the e-mail with your problem and someone
will get back in touch with you as soon as possible. If you
have problems before you complete your installation, simply
Click Here
to send an email to Technical Support.
Q: I'm running Windows 95 and I am getting the error message
WS2_32.DDL not found.
A: It sounds like you are missing an operating system
update from Microsoft. Try the following link: Windows
95 - Socket 2 Update
After
downloading/running the update, re-download and install the
weather application without deleting anything. If that doesn't
work for you delete/remove all of the previously downloaded
components (i.e. installation programs and/or icons) then
re-download. Also, be sure to click on "Save" and
not "Open". Terminologies (i.e. "Open"
and "Save") may vary from browser to browser...choose
the latter of the two.
Dial-Up
Modem Set-up Information
If you connect to the internet over your phone line (56k or
less speed modem) and have your computer set to dial-up your
ISP automatically when you start your web browser, then you
may want to configure the BuffaloWatch Alert Desktop Application
in the following way.
By default,
the BuffaloWatch Alert Desktop Application launches every time
you start your computer. This is a great benefit for those
users with fulltime, always-on connections. But, it can cause
unexpected dial-ups with modem users, especially when starting
their computers.
To keep
this from occurring, do the following:
- While
the BuffaloWatch Alert Desktop Application is operating and
maximized, click on the Menu button.
- Choose
Options from the Application Preferences area of the menu.
- Uncheck
the "Launch with Windows" checkbox. NOTE: The
exact location of this checkbox may change in the Options
window as new versions of the application are released.
- Click
the OK button. Each time you wish to run the BuffaloWatch Alert
Desktop Application, you will have to start it manually
from the Desktop shortcut or from your Start: Programs menu.
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